Your data
Delete account
Last updated: October 17, 2026
This page explains how to delete your account and data in the apps Inkrise: Book Your Tattoo and Inkrise Studio (Android), developed by Inkrise. After you request it, you have 30 days to change your mind, and once that period ends the deletion is permanent.
How to request deletion
In the Inkrise app (clients)
- Open the Inkrise app and sign in to your account.
- Tap Profile, in the bottom right corner.
- Tap "Delete account" and confirm.
- Your account is deactivated immediately and you are signed out.
In the Inkrise Studio app (studios and artists)
- Open the Inkrise Studio app and sign in to your account.
- Tap More, then "Delete account".
- The owner deletes the whole studio, and a tattoo artist deletes only their own account.
- Confirm with your account password. The studio is deactivated immediately and hidden from the public.
By email (clients and studios)
- Send an email to suporte@inkrise.app from the address registered on your account.
- Subject: "Delete account".
- Say whether the account is a client account (Inkrise: Book Your Tattoo app) or a studio account (Inkrise Studio app).
- We reply within 5 business days and register your request after confirmation. The account stays deactivated for 30 days and is then permanently deleted.
30 days to change your mind
- When you request deletion, the account is deactivated: you are signed out of all devices and the studio is hidden from the public.
- To restore it, just sign in to the app within the 30 days and confirm the restoration.
- After 30 days, the account is permanently deleted and cannot be recovered.
What happens to appointments
- When a studio owner or tattoo artist requests deletion, future appointments are cancelled immediately and customers are notified by email and push notification, in their language.
- When a customer requests deletion, future appointments are cancelled immediately and the studios are notified.
- Restoring the account does not bring back the cancelled appointments.
What is deleted after the 30 days
- Personal data: name, email, phone, birth date and password.
- Photos and images, also deleted from storage.
- Conversations and messages.
- Consent forms and quotes.
- Push notification tokens from your devices and favorite studios.
- Personal data in logs.
What is kept after deletion
- Reviews: the rating and comment stay, with no identity of who wrote them.
- Past appointment records, kept for the studio's bookkeeping and anonymized when the customer is the one deleting the account.
- Abuse reports, kept for moderation and safety.
- Google Play subscription records, with no personal data, to reconcile billing.
- Records the law requires us to keep, such as tax obligations, are kept only for the period the law requires, up to 5 years.
- Technical access logs are kept for up to 6 months, in line with Brazil's Marco Civil da Internet (Law No. 12,965/2014).
Google Play subscription
Deleting the account does not cancel your Google Play subscription. The studio owner must cancel it in Google Play to stop being charged.
Questions
For any question about your data, contact our data protection officer at the email below.
suporte@inkrise.app